The Southview Family is committed to your well-being and measures have been put in place to ensure that we continue to offer an experience that is as safe as possible for everyone. 

We are doing so by complying with all Peterborough Public Health and Public Health of Ontario recommendations.

The health and safety of our guests, staff and community are our top priority. We are keeping out staff up to date on newest procedures and implementing a communication and training strategy with our staff to ensure that everyone is practicing preventive behavior. 

Please help keep our Resort safe by staying home if:

• You have had a suspected or confirmed case of COVID-19 in the last 14 days or have been in close contact with someone who has.
• OR if you are experiencing any symptoms of COVID-19 including: cough, fever, respiratory problems or sudden loss of smell or taste. 

Safety Policy:

• We offer contactless check-in services - please phone or email us prior to your arrival to learn more.
• We are limiting the number of people allowed in the office at a time. 
• Masks or face coverings are mandatory when entering our Office.
• Pool is open - must be reserved at main office (9am-8pm daily)
• Playground and Beach are open - social distancing applies
• Waterfront sports equipment will be available by sign-out at office (9am-5pm daily) 
• Life Jackets are disinfected between each use. Please bring your own if possible. 
• Boat Rentals are available for 2021 bookings - all boats are disinfected between uses. 
• Laundry facilities are open to one guest at a time, social distancing applies.
• Fish cleaning houses are open are open to one guest at a time, social distancing applies.

During your stay:

• We have increased the frequency of cleaning and disinfecting all common areas.
• All cottages will be sanitized with the best virus-killing products/cleaners from top to bottom – focusing on high-touched surfaces (door handles, light switches, remotes, and all kitchen appliances/furnishings/kitchenware) 
• Disinfectants and hand sanitizers are available at all common areas. 

No Visitor Policy:

As a result of Covid-19 Southview Cottages has been compelled to change our visitor policy to state that we do not allow visitors. All extra persons must be approved prior to arrival - as we do not want the cottages or resort property overcrowded. Southview Cottages Inc reserves the right to know the number of people coming to the property to ensure the safety of our guests, staff, and the community to which we operate in. All extra persons must be approved prior to arrival, and all guests are to be registered upon arrival. 

Cancellation Policy:

Have peace of mind booking with Southview Cottages during these unprecedented times. For all new bookings: If travel is not possible due to government regulations/restrictions or border closures we will offer full refunds less a 10% fee on your deposit or you can carry your deposit till a later date with $50.00 off weekly cottage rentals.

As always, please feel free to contact us by email or phone should you have any questions of concerns.

Sincerely,

The Southview Family

1-705-939-6761

info@SouthviewCottages.com